At PEAC Controls, our mission is to deliver outstanding Building Energy Management System (BEMS) solutions with a focus on exceptional maintenance and customer support. We are committed to ensuring the long-term performance, reliability, and efficiency of the systems that we maintain. Through proactive maintenance with personalised PPM plans, rapid response times, and innovative solutions, we aim to minimise downtime and optimise system performance—while maintaining a strong focus on sustainable environments that meet our clients’ evolving needs.
Founded in October 2023, PEAC Controls combines rich industry expertise with an approachable, fun, and memorable attitude. Our name—PEAC—reflects the initials of both founders (Paul & Charlotte) and their respective children, symbolising our close-knit approach to business. From our first client in December 2023 to quickly obtaining partner agreements with Delta and Trend, we are committed to a client-first philosophy that ensures top-notch friendly service with a remarkable can-do mentality. Should you come to us with an issue (no matter how big or small), we will strive to provide a solution that will work for you and your clients - just take a look at our testimonials!
Meet The Team
Paul Glasspool
With 25 years of experience in the industry, Paul is a seasoned, hands-on professional known for his approachable demeanour and unwavering commitment to excellence. He takes pride in doing things right the first time and thrives on overcoming challenges with skill and determination. Whether he’s solving complex problems on-site or collaborating with his team, Paul’s focus is always on delivering exceptional service. His reliability and grounded nature make him someone both clients and colleagues can count on to get the job done efficiently and effectively.
Outside of work, Paul is an active coach for his son’s rugby team and cherishes time with his son and daughter, often attempting (and failing) to keep up with their boundless energy. His passion for family and coaching reflects the same dedication he brings to every aspect of his life.
Charlotte Sutton-Smith
Charlotte has over eight years of experience in BMS and an extensive background in operations, giving her a deep understanding of how to deliver results and keep things running smoothly. She is passionate about providing top-notch customer service and ensuring every task is completed efficiently. Her dedication to her work is evident in her problem-solving skills, ability to juggle multiple responsibilities, and commitment to going the extra mile to exceed expectations. Always eager to grow, Charlotte continuously seeks opportunities to expand her technical knowledge and develop her skills.
Outside of work, Charlotte is a proud mum who loves staying active, whether it's going for a run, playing netball, or fitting in a quick workout. She believes in the importance of balance and enjoys unwinding after a busy week with a chilled glass of prosecco. While juggling work and life can be challenging, she embraces it wholeheartedly and wouldn’t have it any other way.
PEAC Controls founded
October 2023
Delta agreement obtained
January 2024
BCIA Agreement obtained
April 2024
100th invoice raised
September 2024
Charity of the Year announced
January 2025
First invoice raised
December 2023
SafeContractor accreditation achieved
March 2024
Trend Agreement obtained
June 2024
First full year of trading completed
October 2024
Core Values
Only as Good as Our Last Job
We treat every job like it’s our reputation on the line, ensuring top-quality service every time.
Safety & Compliance, No Compromise
Our work meets the highest standards, keeping safety at the forefront of everything we do.
Continuous Improvement
We learn from every job, constantly refining our services to exceed expectations.
Proactive, Not Reactive
Planned maintenance keeps buildings running smoothly, preventing costly breakdowns before they happen.
Reliability Builds Trust
We show up and deliver—because consistency is key to lasting partnerships.
Clear Communication, Always
No jargon, no surprises. Just an honest and transparent approach.
Customer-Centric Approach
Our clients are at the heart of everything we do. We listen, respond, and adapt to their needs.
Innovation with Sustainability
We embrace new technologies to enhance efficiency, reduce costs, and future-proof our clients’ buildings.
